CATWA CUSTOMER CARE
Shopping with Catwa
What do the perfume quality options mean?
Read our guide to perfume qualities before choosing an option. You can also view examples of perfume defects.
Where can I check delivery fees and timing?
Check the delivery fees on the checkout page. and our shipping time.
Which payment methods can I use?
Check the current options on our payment methods page.
Where can I find the return information?
Read our shipping and return information. To send a request, use the return request page.
How can I contact Catwa?
Use our contact form for questions about products and orders. or press the What's app icon below.
Can I open the perfume with the courier to check it.
No you can't check the order with the courier. however you 48 hours if you have any issue with your order you can submit refund/exchange request.